Frequently asked questions

In Hokkaido, Japan, there lies a bakery that attracts thousands of people every day. It goes by the name Bakery Komugiba and it is famous for its sourdough bread. What else does this shop have to offer? Today, the bakers of the shop gladly answer your questions to provide you with information that will help you know more about us.

  1. What can we buy from Bakery Komugiba?

Bakery Komugiba sells bread, cheese rolls, baguettes and everything made out of flour! You can browse through our complete menu on the website.

  1. When is the shop open?

You can visit Bakery Komugiba every Tuesday to Sunday. On Mondays, the shop is closed so all bakers and workers have time to rest. As for the operating hours, the shop opens at 6 in the morning. This is the perfect time for you to get the first pick on hot and steamy bread that will go well with your chosen drink. At 5 in the evening, the shop closes and prepares the ingredients for the next day.

  1. Do you have delivery services?

Yes! Bakery Komugiba has a delivery service that brings fresh baked goods straight to your door. If you want to subscribe to this, you need to personally sign up at the shop’s daily deliveries. Here, you need to provide the following details:

  • Your name
  • House address
  • Your order list
  • What time do you want your package to be delivered?
  1. Do you accept online orders?

Unfortunately, Bakery Komugiba does not accept online orders at the moment. All orders must be placed via phone call or store visit. 

  1. What other products can we buy from the shop?

Aside from baked goods, Bakery Komugiba sells baking ingredients and materials. This gives you the chance to bake and experiment in the comfort of your home! To give you an idea, here are some of the available ingredients you can find in the shop:

  • Flour
  • Sugar
  • Yeast
  • Whipped cream
  • Cream cheese
  • Milk
  • Eggs.
  1. What are the other things that the shop offers?

Every Saturday, the shop holds baking classes to teach dessert enthusiasts and beginners alike. The class varies per week, so it is best to check before you reserve a slot. Aside from that, keep in mind that there are only a limited number of slots available! Here is a list of classes Bakery Komugiba offers:

  • Sourdough 101
  • Baking a pretty cake
  • Designing your cake
  • Muffins and brownies class
  • Pizza making.
  1. Does Bakery Komugiba have branches?

Unfortunately, no. The only existing branch of Bakery Komugiba is at Biei, Hokkaido.

  1. Do you allow product returns?

No. Everything you buy from Bakery Komugiba is not allowed for returns. However, the shop will only accept returns and exchanges if the product is damaged or if it is expired when you bought it.

  1. How to contact Bakery Komugiba?

You can get in touch with Bakery Komugiba through their official website and social media channels. If you have concerns, you can also send them an email.